I paid $12.00 but no where in the check out process was there the ability to download the upgrade.

Support ForumCategory: Testimonial CarouselI paid $12.00 but no where in the check out process was there the ability to download the upgrade.
Joan asked 4 years ago

Where is the Pro version once the user pays?    I have only received a receipt from PayPal that you received the money, but I have not received the upgrade which unlocks all of the demonstrated styles…. 
 
The free version only allows one style that looks unattractive. 
HELP!