We do offer a 30 day money back guarantee only if there are technical issues in the theme that can’t be resolved. If you face any technical issues in the theme you can let us know, we will try our best to resolve it.
If we are not able to resolve or you are not happy with the service, we provide, we will refund your money.
We issue refunds if:
- We will allow refund only, there was an error in the engraving, that was our mistake.
- Refund will only applicable when our product is not functioning or displaying like we advertised or either broken after installation.
- Refund would be denied in abuse cases, with abnormally high numbers of downloads within the 7 days.
We do not issue refunds if:
- If you found your host doesn’t meet the requirement of WordPress or denied to update the PHP, MySQL version.
- You decided to change your mind.
- You decided not to use our product.
- You find that our product doesn’t suit your needs (our live demo site are very explanatory of our templates/theme)
- You experience script conflicts with other 3rd party software connected or installed on your website.